Engineering and maintenance
Making sure your building infrastructure and systems stay up and running is vital to maintaining uptime and guaranteeing comfort, safety and productivity – whatever industry you’re in. That’s why investment in the right maintenance and engineering services is so important.
As the UK’s largest facilities management maintenance provider, we use highly-trained, fully-qualified engineers to implement and manage appropriate solutions. Safety, compliance and optimal environments come as standard.
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Be inspired
- News
- 17 November 2023
- Insight
- 14 June 2022
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- 12 May 2022
How we can help
Keep things moving with 24/7 asset monitoring and proactive maintenance
Remote, real-time monitoring of your buildings and assets allows you to take a proactive, always-on approach to maintenance, so you can tackle problems before they arise. Our state-of-the-art operations centre has a direct link to our experts, who are fed the live video and images they need to carry out repairs. They have the intelligence and experience of our entire organisation at their fingertips.
Read all about our connected workspaces.
![A remote maintenance worker at Mitie's Technical Services Operations Centre. Wearing a headset and looking at a monitor, seeing what an engineer is seeing on site](http://da8l.vivendaoriente.com/wp-content/uploads/2023/12/Remote-maintenance-TSOC.png)
Tackle problems early with preventative digital maintenance
The Technical Service Operations Centre is connected to over 500 customer sites and 14,000 critical trading assets. Our engineers conduct preventative digital maintenance remotely. That means you don’t always need boots on the ground to make sure everything’s working as it should, which improves first-time fix rates and can lower operational costs. Our customer portal provides live analytics and reporting; you can see what our engineers are doing in real time and simplify compliance.
![Close up of a Mitie engineer wearing black gloves pressing buttons on a control panel](http://da8l.vivendaoriente.com/wp-content/uploads/2023/12/Engineer-using-a-panel-of-buttons.jpg)
Maintain quality and performance with expert engineers
Our in-house engineering and maintenance experts are based all over the UK and are trained to meet the very highest standards of work. We have a long track record of developing colleagues with City & Guilds training, QHSE courses and a range of learning and development programmes. Couple this with extensive opportunities for career development, and you get some of the best-trained and motivated engineers in the business.
Explore our latest job opportunities.
![Two female engineer apprentices, wearing Mitie high vis vests and hats, in front of a wall of electrical wires and fuses](http://da8l.vivendaoriente.com/wp-content/uploads/2023/12/Two-female-engineer-apprentices.jpg)
Support your operations with best-of-breed technology
Technology sits at the heart of everything we do, so your engineering and maintenance is supported by cutting-edge innovation. Mitie invested £50million in the Technical Service Operations Centre, enabling services like demand-led maintenance, remote digital maintenance and remote monitoring through digital twins. Say hello to new levels of efficiency and effectiveness in the work we do for you.
How actionable are your data insights? Watch our webinar to see how digital technology is supporting the built environment and changing the facilities management game.
![Mitie engineer kneeling on the ground next to a bag of tools, outside a tower in Essex County Council, while looking at an electronic tablet](http://da8l.vivendaoriente.com/wp-content/uploads/2023/12/Engineer-at-Essex-County-Council-tower.jpg)
Ensure compliance and safety
The safety of your site is a priority, together with the assurance that all work carried out is in line with latest regulations. All our engineering and maintenance work is governed by intelligent asset management guidelines. These combine the latest CIBSE guidance with the real-world experience of our experts. We continue to learn from the work we do, serving you in a more intelligent and efficient way.
See how our engineering services won a string of Royal Society for the Prevention of Accidents (RoSPA) awards.
![Two Mitie workers on scaffolding, wearing high vis vests and hard hats](http://da8l.vivendaoriente.com/wp-content/uploads/2023/12/Mitie-workers-demonstrating-health-and-safety.jpg)
Discover an all-encompassing offering
Whether you need decarbonisation solutions and workplace transformation projects, or regular monitoring and maintenance of existing infrastructure, our technical services team is here to help. Our end-to-end service covers everything from concept design and execution to ongoing maintenance. Fulfil all your needs with limited complexity: one number to call, one trusted partner, consistent results.
Explore our full offering of services.
![Mitie male engineer using a screwdriver on electrical wiring at Heathrow airport](http://da8l.vivendaoriente.com/wp-content/uploads/2023/12/Engineering-at-Heathrow-Airport.jpg)
Discover digital-first facilities transformation
Learn about the rise of data in facilities management – automating repetitive tasks, enabling predictive maintenance and providing a clear picture of asset reliability and performance.
Explore our services
2.5 million
assets maintained for our customers
6.3 million
square feet of critical space maintained
1,000+
locally based mobile engineers covering every postcode
1.75 million
planned maintenance visits in 12 months
A trusted engineering and building maintenance partner for organisations in every industry across the UK
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Case studies & articles
- Case study
- 6 April 2023
- News
- 13 February 2023
- Insight
- 27 June 2022
- News
- 12 March 2020
- Case study
- 2 February 2020
- Case study
- 2 February 2020
Awards & accreditations
Mitie’s engineering maintenance work is well-regarded throughout the industry.
RoSPA Gold – Royal Society for the Prevention of Accidents
Outstanding Security Performance Awards
Fire and Security Matters Awards
CIPS Procurement Excellence Award
Edie Sustainability Leaders Awards
Outstanding Achievement Award, Green Fleet Awards
Safe Contractor approved
Contractors’ Health and Safety Assessment Scheme accredited
Disability Confident accreditation
ISO accreditations including 9001, 14001 & 18001
Meet the team
![Andy Thompson, Managing Director](http://da8l.vivendaoriente.com/wp-content/uploads/2024/01/Andy-Thompson-Managing-Director.jpg)
Andy Thompson
Managing Director![Ben Sutherland, Operations Director Technical Services](http://da8l.vivendaoriente.com/wp-content/uploads/2024/01/Ben-Sutherland-Operations-Director-Technical-Services.png)
Ben Sutherland
Operations Director, Technical Services![Jennifer Taylor, Account Director BAE](http://da8l.vivendaoriente.com/wp-content/uploads/2024/01/Jennifer-Taylor-Account-Director-BAE.jpg)
Jennifer Taylor
Account Director, BAE![Steven Dott, Account Director at Mitie for GSK](http://da8l.vivendaoriente.com/wp-content/uploads/2023/09/Steven-Dott-Account-Director-GSK.jpg)
Steven Dott
Account Director, GSKGet in touch
If you want to talk about your engineering and maintenance needs, fill out the form and a member of the team will get right back to you.